Shipping: All fish will be shipped in doubled or triple oxygenated bags with a heat pack (no heat pack in hot days) and will be shipped out on Monday-Wednesday of every week depending on the weather. It's getting very hot outside, please take a look at our policy below and choose the best shipping option for your fish.
For Customers from Alaska, Hawaii, and Puerto Rico message me before you purchase
Dead on Arrival Policy (UPS overnight ):
We will partially refund depending on how many fish you buy by dividing the number of fish evenly from the total cost of your order after you take a couple of clear photos and clearly show the whole bags with the dead fish inside the unopened bags and send them to us within an hour counting from the delivery.